Privacy Policy.
We collect only the information you give us through our contact forms (name, phone, email). We use it solely to respond to your inquiry or provide a quote. We never sell your data. You can ask us to delete it at any time.
1. Who We Are
Crystalfort LLC (“Crystalfort,” “we,” “us,” or “our”) is a professional installation company based in Memphis, Tennessee. We operate the website at www.crystalfortllc.com.
For any privacy-related questions, you can contact us at: info@crystalfortllc.com or by phone at +1901489829.
2. Information We Collect
We collect information only when you voluntarily provide it to us through our contact and quote request forms. This may include:
- Personal identification information: Full name
- Contact information: Phone number, email address
- Project information: City or ZIP code, type of service requested, project description
- Business information (for subcontractors): Company name, business email
We do not collect payment information, social security numbers, or any sensitive personal data through this website.
Automatically Collected Information
When you visit our Site, we may automatically collect certain technical information, including:
- IP address and general geographic location
- Browser type and version
- Pages visited and time spent on the Site
- Referring website
This information is collected through cookies and similar technologies. See our Cookie Policy for details.
3. How We Use Your Information
We use the information you provide exclusively for the following purposes:
- To respond to your inquiry or quote request
- To schedule consultations or site visits
- To communicate about your project
- To improve our website and services
- To comply with legal obligations
We do not use your information for automated decision-making, profiling, or marketing purposes without your explicit consent.
4. How We Share Your Information
We do not sell, rent, trade, or otherwise transfer your personal information to third parties, except in the following limited circumstances:
- Service providers: We may share information with trusted third-party service providers who assist us in operating our website (e.g., web hosting, email delivery). These providers are contractually obligated to keep your information confidential and use it only to perform services on our behalf.
- Legal requirements: We may disclose your information if required by law, court order, or government authority.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. Typically:
- Inquiry and quote request data: retained for up to 2 years after the last contact
- Client project data: retained for up to 5 years for business and tax records
You may request deletion of your data at any time (see Section 7).
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure hosting environments, encrypted data transmission (SSL/TLS), and restricted access to personal data.
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your data to the best of our ability.
7. Your Rights
Depending on your state of residence, you may have the following rights regarding your personal information:
- Right to access: Request a copy of the personal information we hold about you
- Right to correction: Request that we correct inaccurate or incomplete data
- Right to deletion: Request that we delete your personal information (“right to be forgotten”)
- Right to opt-out: Opt out of any marketing communications
- Right to data portability: Request your data in a portable format
To exercise any of these rights, please contact us at [info@crystalfortllc.com]. We will respond within 30 days.
California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete it, and the right to opt-out of its sale. We do not sell personal information. For CCPA requests, contact us at the email above.
Virginia, Colorado, Connecticut Residents
Residents of Virginia (VCDPA), Colorado (CPA), and Connecticut (CTDPA) also have privacy rights similar to those described above. We honor these rights upon verified request.
8. Children’s Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.
9. Third-Party Links
Our website may contain links to third-party websites (e.g., social media platforms). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Company: Crystalfort LLC
- Location: Memphis, Tennessee
- Email: info@crystalfortllc.com
- Phone: +1901489829.